Frequently Asked Questions


Artwork Requirements

Black and White camera ready art; FAX art is not acceptable. You may Upload or E-Mail art to us. Our address is: sales@mtsawards.com When sending art by E-Mail send as either a Ai, TIFF, PDF, EPS,JPG, or .cdr file

Artwork Charges

If artwork needs to be drawn, cleaned up or altered, charges will be $60.00 per hour with a $30.00 minimum.

Proofs

There is no charge for the first proof. For additional proofs with revisions the customer will be billed $10.00 each. Additional revisions may require additional art charges.

Engraving

Acrylic, Jade Crystal, Lead Crystal, Plaques, Trophies and Wall Clocks all include 75 letters free per item and 16¢ per letter over 75 letters. Desk Clocks, Desk Sets and Paperweights all include 35 letters free per item and 16¢ per letter over 35 letters.

Laser Engraving on Plaques

Gold or color HILITE: $5.00 per color, per area, per plaque. Border lasered around plaque: $8.00

Production Time

Normal production time is 48 hours, however, large orders may require longer.

Terms

Cash, check, wire, Mastercard, VISA, Discover, and Pay Pal Net 10 Days for customers with established billing accounts; Minimum billing is $10.00